1. No refunds

Membership of Super Angels Network is offered by CX Ventures Pvt. Ltd. on an annual basis. By paying the membership fee you confirm that you have read and accepted the Terms & Conditions and this policy. No refund will be issued for:

• a change of mind after payment;
• non-use, or partial use, of membership benefits during the membership year;
• failure to complete KYC or to provide the documents requested for verification;
• rejection of an application after review, where the applicant did not meet the eligibility criteria they declared;
• suspension or termination of membership for breach of the Terms & Conditions;
• the outcome or performance of any investment made by a member.

2. Cancellation

You may choose not to renew your membership at the end of the membership year. Cancelling during the year stops future benefits but does not entitle you to a refund of the fee already paid.

3. Failed, duplicate or excess payments

This policy does not affect payments that were never successfully received by us. If money was debited from your account but the payment failed, or if you were charged more than once for the same membership, write to capital@d2cinsider.com with your payment ID. After verification, the extra or failed amount will be reversed to the original payment method, normally within 7–10 working days, depending on your bank.

4. Investment amounts

The membership fee is separate from any amount you choose to invest in startups or place in the Pre-Pool wallet. Those amounts are governed by the specific documents for each deal or wallet arrangement, not by this policy.

5. Shipping / delivery

Super Angels Network is a digital membership service. No physical goods are shipped. Membership benefits are delivered online and through events, and onboarding details are shared by email and WhatsApp after successful payment and KYC.

6. Contact

For any questions about payments, write to capital@d2cinsider.com or call +91 96395 78306.